Professional communications set the tone and standard for your business. In this comprehensive course, you’ll hone your communication skills and learn how to tailor professional messaging to suit your audience, occasion, and purpose. Master various communication styles and understand the importance of both verbal and nonverbal language. Plus, you’ll learn how to finetune your communication style to collaborate and negotiate effectively.
This course is organized into a series of modules, with each module dedicated to a specific competency. Upon successful completion of each module, learners will be able to demonstrate mastery in the following areas:
Module 1: Producing Professional Messaging
Create professional messages pertaining to the audience, occasion, and purpose.
Module 2: Forms of Communication and Types of Conversations
Communicate effectively in different communication modes for various types of professional conversations.
Module 3: Collaborative Communication
Illustrate how the interactive nature of collaborative communication helps foster interpersonal, social, and professional growth.
Module 4: Functions of Verbal and Non Verbal Language
Examine how elements of communication impact verbal and non-verbal communication skills.
Module 5: Communication Within Organizations
Dissect workplace communication and construct solutions using communication methodology.
Module 6: Decision-Making, Conflict, and Negotiation
Utilize conflict management and negotiation strategies in decision-making.
Upon completing this course, you’ll be able to:
- Create professional messaging
- Communicate effectively using different communication modes
- Foster collaboration through listening and feedback
- Utilize conflict management and negotiation strategies
- Determine and utilize the most effective mode of communication in different professional conversations
- And more