Course Description

Professional communications set the tone and standard for your business. In this comprehensive course, you’ll hone your communication skills and learn how to tailor professional messaging to suit your audience, occasion, and purpose. Master various communication styles and understand the importance of both verbal and nonverbal language. Plus, you’ll learn how to finetune your communication style to collaborate and negotiate effectively.

Course Outline

This course is organized into a series of modules, with each module dedicated to a specific competency. Upon successful completion of each module, learners will be able to demonstrate mastery in the following areas:

Module 1: Producing Professional Messaging

Create professional messages pertaining to the audience, occasion, and purpose.

Module 2: Forms of Communication and Types of Conversations

Communicate effectively in different communication modes for various types of professional conversations.

Module 3: Collaborative Communication

Illustrate how the interactive nature of collaborative communication helps foster interpersonal, social, and professional growth.

Module 4: Functions of Verbal and Non Verbal Language

Examine how elements of communication impact verbal and non-verbal communication skills.

Module 5: Communication Within Organizations

Dissect workplace communication and construct solutions using communication methodology.

Module 6: Decision-Making, Conflict, and Negotiation

Utilize conflict management and negotiation strategies in decision-making.

Learner Outcomes

Upon completing this course, you’ll be able to: 

  • Create professional messaging 
  • Communicate effectively using different communication modes 
  • Foster collaboration through listening and feedback 
  • Utilize conflict management and negotiation strategies 
  • Determine and utilize the most effective mode of communication in different professional conversations 
  • And more 
Enroll Now - Select a section to enroll in
Section Title
Influence and Communication
Start Now, you have 60 days to complete this course once enrolled.
Delivery Options
Course Fee(s)
SPU Tuition non-credit $250.00
Section Notes

This is a personal enrichment non-credit course.

The registration deadline is June 1, 2022 by the end of the day.

Course is self-paced: Completion time: up to sixty days from the date of enrollment.

Withdrawal Policy: SPU Tuition is non-refundable. Students may withdraw from the course with no refund up to sixty days from the date of enrollment. Instructions on how to withdraw are located on our website under Students/Withdrawal and Refund Policies.


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