Course Description

Curate the knowledge and skills you need to become a stronger leader in healthcare. Learn how to track and improve patient satisfaction, encourage and facilitate innovation, and ground your efforts in strong medical ethics. You’ll also gain the skills and insights needed for strong team building, forging strategic alliances, and preparing for the healthcare industry of the future. 

Course Outline

This course is organized into a series of modules, with each module dedicated to a specific competency. Upon successful completion of each module, learners will be able to demonstrate mastery in the following areas:

Module 1: Patient Satisfaction

Address the role and importance of patient satisfaction to an organization.

Module 2: Patient Experience

Evaluate the effect and demand for a quality patient experience.

Module 3: Innovation and Changes

Apply principles of organizational learning, innovation, and change to healthcare organizations.

Module 4: Leading the Way

Recognize common leadership challenges in healthcare organizations.

Module 5: Meeting Standards

Apply quality improvement methods to meet increasing healthcare standards.

Module 6: Healthcare Management

Use concepts related to organizational decisions, strategic alliances, and efficiency and effectiveness as a manager.

Module 7: Core Principles of Public Health

Evaluate the structure of the legal system as it relates to ethics, law, and principles of effective public health.

Learner Outcomes

Upon completing this course, you’ll be able to: 

  • Understand the need, importance, and impact of your patients’ experience 
  • Apply the principles of organizational learning, innovation, and change 
  • Tackle common leadership challenges in healthcare 
  • Take steps to meet increasing healthcare standards 
  • Improve your efficiency and effectiveness as a manager 
  • And more 
Enroll Now - Select a section to enroll in
Section Title
Leadership in Healthcare
Start Now, you have 60 days to complete this course once enrolled.
Delivery Options
Course Fee(s)
SPU Tuition non-credit $250.00
Section Notes

This is a personal enrichment non-credit course.

The registration deadline is June 1, 2022 by the end of the day.

Course is self-paced: Completion time: up to sixty days from the date of enrollment.

Withdrawal Policy: SPU Tuition is non-refundable. Students may withdraw from the course with no refund up to sixty days from the date of enrollment. Instructions on how to withdraw are located on our website under Students/Withdrawal and Refund Policies.

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